Why You Shouldn’t Be Managing the Cleaning Staff (And How to Fix It)
If you’re spending your time checking bathrooms, following up on complaints, or chasing down janitors about missed tasks, something’s wrong. You’re not a cleaning supervisor — so why are you stuck acting like one?
This is a common problem. Managers, office admins, and purchasing agents often end up taking on more of the janitorial oversight than they ever expected. And that’s not how it should be. When your cleaning service is working the right way, you shouldn’t even have to think about it.
The Real Cost of Doing Their Job
Every time you stop what you’re doing to check supplies or respond to a cleaning complaint, you’re losing time that should be spent on your actual job. That lost time adds up fast — and so does the stress.
You’re hiring a janitorial company to take care of cleaning problems, not add to them. If you find yourself supervising their staff or reminding them to do the basics, then you’re basically doing their work for them.
The Core Problem: No Systems
Most of the time, these issues come down to a lack of structure. Some cleaning companies don’t have solid systems in place. There’s no routine quality checks. No regular manager visits. And no clear way to track issues unless you’re the one making the phone calls.
When things go wrong, you’re left holding the bag — figuring out who to contact, what needs to be redone, and how to keep your staff happy in the meantime.
You shouldn’t have to fix their mistakes or worry about whether the job got done right.
What a Professional Cleaning Setup Looks Like
A well-run janitorial company handles everything, so you don’t have to. That means:
- Regular inspections with notes and follow-ups
- Supervisor check-ins to monitor performance
- Fast, organized complaint resolution
- Ongoing training to ensure staff knows what’s expected
- One reliable contact who stays on top of everything
When your cleaning vendor manages their own team well, you’re free to focus on your job — not theirs.
You Deserve Better
If you’re stuck babysitting the cleaners, it’s time for a change. A great janitorial partner should make your life easier, not harder.
We believe in full accountability, consistent results, and doing the job right without being reminded. That’s how cleaning should work — and that’s what you should expect.
Let us take the cleaning off your plate, so you can focus on what matters most.