Suppose your regular cleaner calls in sick at 4:30 in the afternoon. Does the janitorial company already have a plan, or does the problem immediately land on your desk? That moment is a useful measure of the company behind the service. Employee call-offs cannot be...
Most commercial cleaning happens after employees and visitors have left. By morning, the crew is gone and the facility manager sees only the result: emptied trash, serviced restrooms, vacuumed offices, and cleaned floors. That makes one question especially important:...
When evaluating the effectiveness of a janitorial program, many facility managers focus on visible areas such as lobbies, offices, or conference rooms. While those spaces certainly matter, the restroom often provides a more accurate picture of how well a cleaning...
When organizations hire a new janitorial provider, the early results are often impressive. The cleaning crew is energized. Supervisors are highly involved. Problems are handled quickly. The facility looks cleaner, employees notice the difference, and management feels...
Changing janitorial providers can feel like a major risk for facility managers. Even when the current cleaning company is clearly falling short, many businesses delay making a change because they worry about what could go wrong during the transition. What happens if...
